CoCCA Ombudsman

I have a .gr domain registered through enom.
Until recently I was able to go to adamsnames.tc to access my account.
This as you will know is no longer possible.
I have received no information about where I now need to go to change dns et.

I tried contacting support at cocca. Mail just bounces back. The contact form on their site obviously does not work.
Any links to Atlantic North (claims to be a registrar just takes me back to COCCA.

Can you please help

Regards
Les Hardy

Hello Les,

I have passed your issue on to the CoCCA Support staff, you received this information in an email. Thank you for contacting the CoCCA Ombudsman's office.

Herb

is anyone at Cocca reading emails ? I've sent many support mails and requests but never get a response.

Also the system seems to be lazy, there are so many domain already expired which i want to buy but they never get deleted, why? not even after 6 months... ? does cocca not want to get money through domains ?

Answer from Ombudsman............

Michael, thank you for your comment. If you could please supply a bit more information where you are sending your emails I can verify if your enquiries are getting through.

Please reply to this comment with an email address (which will remain confidential) so that we can discuss this further. I can be contacted directly at herb@ombudsman.tl

Herb Waye
CoCCA Ombudsman

Hi Herb,

An update on .gs... it has transistioned to a new registrar system, https://secure.nic.gs
Expired domains will not be released until registrants are made aware of the new system (about 100/day) and are given the opportunity to renew.

Best

Elaine

Thank you for the information Elaine, please feel free to use this forum for any technical information that may be of use to the community.

For those who do not know, Elaine is on the CoCCA technical staff and deals with domain governance for the member countries.

Herb
CoCCA Ombudsman

dear ombudsman

i have the following domains registered and paid (!) with nic.cx:

- makeawish.cx
- maw.cx

since a few weeks now these domains have been deleted off period without any notice. all messages, e-mails, support tickets and phone calls i address to the administration are not being replied to ...

can you please help ?
what further information or documentation do you need from me to proceed ?

best regards
marcel staub

Marcel, thank you for contacting me with your concerns. I will forward your information to the technical staff and you should hear back from them shortly. Please do not hesitate to contact me via email at herb@ombudsman.tl

Best regards, Herb
CoCCA Ombudsman